Cisco Bashes Juniper over Customer Service

Networking large Cisco remains the largest player in mere regarding each section of the networking market, however it’s facing a tricky time as competitors are biting into its market, and investors simply expect results. This has place plenty of stress on the corporate, that is currently restructuring once eliminating its overly difficult internal decision-making system, likewise as thousands of jobs.

The latest update may be a series of accusations from the corporate targeting its biggest competitor, Juniper Networks, and claiming that the latter can’t live up to its customers’ expectations.

“Juniper is “leaving customers and partners disappointed,” said Rob Lloyd, Cisco’s government vice chairman of operations. “We suppose we’d like to be a trifle additional aggressive in calling out missed guarantees and missed expectations.”

Juniper rejected these claims. Ray Mota, managing partner of ACG analysis, noted this is often a proof that chief government John Chambers is putting some pressure on execs before an analysts meeting on Tuesday. They “got the message,” he said.

Cisco and Juniper are competing with one another within the networking area for over a decade, and each them had some recent developments.

Juniper, for one, landed a brand new consumer, saying that Latin on-line media company Terra has switched to its technology. Networks QFX3500 Switches can soon be introduced to Terra’s datacenter across Miami and Porto Alegre, Brazil, to setup a QFabric network.

Cisco conjointly had a stimulating development not too earlier. Back at VMworld 2011 the corporate introduced Virtual Extensible LAN, ensuing generation networking protocol that’s designed for enterprise-scale virtualized environments. Soni Jiadani, senior vice chairman for Cisco talked regarding the new providing and gave us an insight into Cisco’s goals throughout her visit at theCube.